Your Questions, Answered with Klarity

Kratom is a herbal substance obtained from the Mitragyna speciosa plant, a tropical tree from the coffee family. The kratom plant is native to Southeast Asia, where it grows in humid and warm climates.

The growing popularity of natural remedies is one of the reasons why people are becoming interested in using kratom. Also, the easy online access and availability of kratom in different forms also promote this.

People in Southeast Asia have been using kratom for centuries. People in these regions used to simply chew the leaves of kratom plants or brew them in hot water to prepare qehwa or kratom tea.

Kratom leaves may differ in vein color depending on the leaf age at harvesting time and processing method. Most commonly, red, green, and white vein kratom exist naturally.

The gold kratom is widely recognized for its characteristic golden hue, which is a result of post-harvesting modifications of the plant. The processing changes the strain color as well as its alkaloid profile.

White vein kratom is prepared using the younger leaves of the kratom plant. White vein kratom has a subtle, fresh aroma and a unique alkaloid profile that sets it apart from other kratom varieties.

Trainwreck kratom is a unique kratom blend that is prepared using a variety of different kratom strains in specific ratios. The combination of different varieties of kratom results in a broader spectrum product.

Maeng Da means ‘pimp-grade,’ and it refers to a special kratom strain. Maeng Da kratom is not natural but is a result of selective cultivation that produces a plant with unique attributes.

No, red Maeng Da is a more potent strain compared to the red Bali. Red Maeng Da is specially cultivated to enhance the potency with a stronger alkaloid profile.

Maeng Da is a hybrid kratom strain that is available in red, green, and white colors. However, some sellers also offer gold and white Maeng Da varieties, which are the specialty blends.

There are many kratom varieties suitable for beginners. However, the choice of a beginner’s strain is solely a matter of personal preference.

The white vein kratom is harvested from younger leaves, while green kratom is harvested from leaves before they reach full maturity.

Each kratom strain has unique properties depending on its alkaloid profile. So, the choice of the strain should be according to the consumer’s intended usage of kratom.

Klarity Kratom products are all made through processes that ensure consistent quality and uniform product texture across all batches.

Yes, all our kratom products are 100% pure and contain no mystery ingredients. Furthermore, we don’t use any artificial flavor enhancers, extra colors, or preservatives in it, so it reaches you in its authentic form.

No, we don’t use any fillers or additives in our kratom capsules. Other than the capsules, our other kratom varieties are also free from these fillers or additives.

We source our kratom directly from farmers, mainly in Indonesia and Malaysia, rather than sourcing it from farm-planted kratom. Farmers hand-pick the kratom leaves for quality control.

The best way to store kratom powder is to keep it in a cool and dry place in airtight containers. The exposure to air, heat or moisture can alter its composition and contaminate the product.

No, it is not a recommended practice to freeze or refrigerate your kratom. The best way to store kratom is to keep the product in a cool and dry place.

The shelf life of kratom depends on the storage environment you provide. Typically, an unopened kratom bag can be stored for up to 2 years if kept in cool and dark conditions.

Yes, direct exposure to sunlight can alter the overall quality of kratom alkaloids. With the change in alkaloids, the strain quality is also affected.

No, Klarity Kratom does not entertain any orders placed in the states where kratom is partially and completely banned. We also don’t take any responsibility if you order from us and travel to any such states.

Klarity Kratom offers free shipping on orders above $50. The shipping is prohibited in the states where the selling, buying, and possession of kratom is unlawful.

Across all US states where kratom is legal, Klarity Kratom facilitates its customers with free shipping on all orders placed before 2PM EST.

You can track your order with the order number issued after you place and confirm your order.

Yes, your personal and payment information is secure on our website and is only accessible to the individuals who are directly involved in payment processing and work in customer service.

The Klarity Kratom returns, and the refund policy applies only if the customer contacts within 30 days of order placement. After inspecting the product, Klarity reserves the right to accept or decline any returns and refunds.

Yes, Klarity Kratom offers a wholesale program for retailers where they can place bulk orders on kratom products and avail discounts.

For information regarding our wholesale program, you can visit the wholesale program’s page on our website or contact us using the provided information.

Yes, we offer discount bundles/ kilo bundles for individual customers as well. You can refer to our wholesale program page for more information.

We only provide wholesale discounts on already available products on our website. Unfortunately, we don’t create custom strains for wholesale orders.

Wholesale pricing is confidential and may vary depending on the individual customer’s order and their order quantities.

Klarity Kratom supplies kratom products across multiple locations. You can use the store finder option on our home page and locate your nearest kratom store.

The prices of kratom products at nearby stores are the same as on the website. You can also avail discounts on seasonal sales or if you buy it in bulk.

Yes, kratom is sold in the dispensaries that specialize in selling kratom and other related products. You can navigate our store locator to find the closest kratom seller near you.

You can order kratom online on Klarity Kratom. You can go through our website to explore different kratom varieties and get them delivered to your doorstep.

Some US states hold a complete ban on buying, selling, and possession of kratom products, including Alabama, Arkansas, Indiana, Louisiana (effective August 1, 2025), Vermont, and Wisconsin.

Yes, kratom has regulations or bans on kratom in some cities, even after it's legal in the state. These cities include San Diego, Oceanside, Monument, Parker, Jerseyville, Alton, Edwardsville, Glen Carbon, Franklin, and Sarasota.

As of now, the FDA doesn’t recognize kratom as a dietary supplement and does not recommend its use for the treatment/ prevention of any disease.

The legal age requirement for kratom purchase varies from state to state. Most states allow it from the age of 18, but in other states, the recommended age limit is 21 years.